HACKED 2
by mimi[No Lifer] Your account has been logged in from an unknown device. Please check if this was your login attempt.
“What is this now.”
Those were the words I uttered one morning as I lay sprawled on my bed, checking my phone with eyes that could barely stay open, the moment I saw the push notification at the top of the screen.
At first, I didn’t think much of it. It was probably some event or some kind of error. Why on earth would I log into <No Lifer> from a device other than my own phone? Especially at 4:30 in the morning.
Anyway, both to burn off the energy that had filled up overnight and to check the exploration completion reports I had set before going to sleep, I tapped the push notification and launched the game.
But what I saw was not my usual account. The login had been cleared, leaving a desolate main screen with a single “Start” button just sitting there.
[The ID and password do not match. Please try again.]
[The ID and password do not match. Please try again.]
[The ID and password do not match. Please try again.]
[The ID and password do not match. Please try again.]
[The ID and password do not match. Please try again.]
Login failed 5 consecutive times. Please try again in 30 seconds.
Remaining time: 30, 29, 28 seconds…
…3, 2, 1, 0 seconds.
[The ID and password do not match. Please try again.]
[The ID and password do not match. Please try again.]
[The ID and password do not match. Please try again.]
[The ID and password do not match. Please try again.]
[The ID and password do not match. Please try again.]
Access has been restricted due to 10 consecutive login failures. Please lift the IP access restriction through email verification under your own name.
Thinking I had made a typo in my sleepy state, I tried several times, but the password was wrong. After about ten failures, access was restricted entirely.
“Huh.”
Only then did I feel wide awake.
[This is not a registered email. Please check the email address.]
[This is not a registered email. Please check the email address.]
[This is not a registered email. Please check the email address.]
Not to mention the email I used when I signed up, I tried every single email I owned, but none of them worked. At this point, there was only one conclusion.
Someone stole my ID.
While its user base and revenue scale had grown due to sudden interest, <No Lifer>—whose mindset had not yet escaped that of a small, cute medium-sized business—naturally lacked cutting-edge security features like two-factor authentication or OTP. If you couldn’t find your account via email, it was straight to customer service.
I washed my face first to clear my head, then came back and wrote an inquiry. Even then, I wasn’t worried that I might not be able to get the account back.
I mean, that’s obvious, isn’t it? There were plenty of ways to prove that account was mine.
…Thinking that was my mistake.
No stories? No worries! The moment imagination becomes reality!
Hello, [User Name 808].
This is the <No Lifer> team at <Boundary Laboratory>.
First, we deeply apologize for the inconvenience you are experiencing. We are very sorry that we cannot provide sufficient help.
Our team is doing our best to resolve the issues with [User Name 808]’s account, and we are taking all the concerns you raised seriously.
We have confirmed that you are currently unable to access your account. However, please understand once again that due to our system’s security and personal information protection policies, there are constraints on directly recovering or controlling your account.
The measures we can recommend are as follows:
- Lifting Access Restrictions: Please double-check if you have submitted a request to lift access restrictions through email verification under your own name. We will review the information provided in the request as quickly as possible to resolve the issue.
- Request for Additional Support: If you need additional inquiries or support related to your account, please contact the customer service center. We will provide the best support possible.
- Strengthening Security: We recommend strengthening the security of the terminal and network you are using to prevent similar problems from occurring in the future. Please upgrade your antivirus software and change your password periodically.
If you need any further help, please feel free to contact the customer service center. Thank you for your understanding and cooperation.
The user name for my <No Lifer> is ‘User Name 808’. It’s a nickname I’ve been using steadily in other games besides this one.
It’s not a randomly generated nickname, nor is it one that was caught by the management and forcibly corrected because it was inappropriate. People who don’t know me in real life say, ‘What is this?’, but people who know me applaud, saying it’s a more appropriate nickname than my real name.
Um, that’s not what’s important right now.
“What are they saying? Nothing has been resolved.”
Email verification? I tried it over a hundred times. I contacted customer service because that didn’t work, you bastards.
Requesting additional support and strengthening security… Oh, damn it. Let’s not even talk about it.
Filled with rage, I pounded on my keyboard like crazy. I wasn’t even this dedicated when I was having a 1v1 duel of the soul in that AOS game that once defined an era but has now gone to hell due to the developers’ stupid remarks.
The customer service guys don’t understand what I’m saying? Then I just have to send emails until they do. Your servant still has twelve more emails…
However, the reply I received again, far from relieving my stress, only amplified it.
From Void to Victory, reclaim the lost story!
Hello, [User Name 808].
This is the <No Lifer> team at <Boundary Laboratory>.
First, we would like to thank [User Name 808] for repeatedly contacting us to resolve the issue. Our team is fully aware of the situation you are going through, and we are very sorry that we cannot provide immediate help…
Their ability to dodge the point and talk nonsense was top-tier.
Are these really written by the management? Did they run some low-performance free version of an AI? If they were human, there’s no way they would pick only such unhelpful things to say.
Only after a few more meaningless email battles did I realize. All of this was a waste of time. I had no answer, and those bastards had no answer.
They say there is currently no way to return the account. If I really want to keep playing the game, they say I should dig a new account and start over from the beginning. Is this sense or nonsense?
“You damn small-business bastards!”
I screamed, tearing at my hair. Do you know how much that account is worth? Money that could buy a new car went into it. If I had added that money to my studio apartment deposit and monthly rent, the square footage… no, what square footage. The very neighborhood I live in would have changed!
If I had known it would be like this, I never should have started a game from some rootless, low-tier indie developer in the first place. Damned <Boundary Laboratory> guys.
If a bank account where you’d saved up several months’ worth of savings was suddenly blocked overnight, and they told you there’s no way to get it back so you should make a new bankbook and start saving from 0 won again, would you accept that? Huh? You guys, who deserve to receive your salaries in random boxes, whom even the devil would pass by while shaking his head…
I couldn’t accept reality. While squeezing out the remaining hope and running my “happiness circuit” at full blast, I started going around asking other people as if grabbing at straws. I’m saying I made a final struggle in the game community.
<Indie Game Anonymous Lounge — No Lifer Board>
Title: What would you do if your Medal Account, which you poured thousands into, was hacked and lost? Tell me along with your MBTI.
Body: I feel like I’m going crazy so I clickbaited you, sorry. But this is a 100% touching true story. I think I’ve put in about five hundred million inquiries to customer service but (the cruel part starts here) They tell me there’s nothing they can do and to give up on the account??? LOL LOLOLOLOLOL But… We will find the ‘answer’, right? Like we always have? Please tell me there’s a way, elders, mothers, fathers, uncles, aunts, sisters, brothers, younger siblings…
Comments:
— Hacking, gasp. For real? No lie? ㅤ
└ (OP) Would I? ㅤㅤ
└ Of all things, a high-spending Medal Account? Hacked? And they can’t find it? This feels heavily like a fake post. ㅤㅤ
ㅤ└ (OP) Even if I were faking, would I fake something like this? ㅤㅤㅤㅤ
└ Then verify by capturing the ranking screen. Go. ㅤㅤㅤㅤㅤ
└ (OP) No, I told you I’m hacked so I can’t get in!!! I’m saying I can’t even access the app itself, Mister?? If I could have taken a capture, I wouldn’t have written this post, Mister???? ㅤㅤㅤㅤ
└ 222 LOL Post a capture. Post it and prove your purity. ㅤㅤㅤㅤㅤ
└ 33 Who can’t say they were a ranker and spent thousands just with words. ㅤㅤㅤㅤ
ㅤ└ 4444 Fake news. ㅤㅤㅤㅤㅤ
ㅤ└ (OP) It’s not that I’m not doing it, but to access your account, you have to “log-in”, and you can only access the account if both the account and password match. I couldn’t do that until the very end of this situation. ㅤㅤㅤㅤㅤ
ㅤㅤ└ These guys don’t seem to know what hacking is… hang in there, writer.
— What does it mean that you wore a medal? ㅤ
└ Are you a newbie? You just need to know that the writer Nosaeng-ie is a true-of-the-trues who ground their real life into this luck-based game. ㅤ
└ Salutations! Strong and powerful morning, if you ask me, I am Speedwagon. What does it mean to wear a medal? In No Lifer, the top 3 rankings on each server get gold, silver, and bronze medal icons next to their nicknames! In other words, wearing a medal means you are a top-tier heavy user who ranked in the top 3 of the server! ㅤ
ㅤ└ Thank you, Speedwagon! ㅤ
ㅤ└ Soolang-hakkikki
— One ranker down, LOL. See ya, Celestial Dragon jerk.
— Did you just find out that the Boundary Laboratory guys are the worst at handling business?
ㅤ└ What is this~??? It’s my first time hearing this. ㅤ
ㅤ└ They’re famous for not recovering data even if it gets tangled and lost while syncing accounts to a new device after changing phones~ They’re famous for not rolling back and not retrieving currency even if abusing-cheaters enjoy massive unfair profits~ ㅤㅤ
ㅤ└ Wow;; That’s so~~~~ stupid. Why is a game like this still being serviced normally? ㅤㅤ
ㅤ└ Because even if the management is shit, pig-like Nosaeng-ies like you sell your organs to pay for gacha. Haha. ㅤㅤㅤ
ㅤ└ Gasp. ㅤㅤㅤ
ㅤ└ That hit the bone hard. ㅤㅤㅤㅤ
└ Not human. ㅤㅤㅤ
ㅤ└ <system> : The [[Fact-riot Missile]] has been launched. ㅤㅤㅤㅤ
ㅤ└ “Pshooo—”
— My first account was also lost because I couldn’t log in during the early launch, whether it was a hack or an error, LOL. All the stones I bought and the paid packages I paid for all went poof-evaporated-yay LOL. It won’t work for you anyway, right? Give up, darling. ♡ ㅤ
└ (OP) I don’t know yet. ㅤㅤ
└ Still saying you don’t know yet, what a joke. ㅤㅤ
└ Darling, why are you whining again? ♡ I told you you’re screwed. ♡ ㅤㅤㅤ
└ (OP) The important thing is an unbreakable heart. ㅤㅤㅤ
ㅤ└ Crazy, LOLOLOLOLOL. ㅤㅤㅤㅤ
└ “Unbreakable Heart” comes out here? LOLOLOL. ㅤㅤㅤㅤ
└ This guy’s venom is insane. ㅤㅤㅤ
ㅤ└ LOLOLOLOLOLOLOLOLOLOL.
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